Frequently Asked Questions
Everything you need to know about shopping with Impressions Online Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited shipping options are available at checkout if you need your new outfit sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that clearance items and intimates are final sale.
How do I know which size to order?
Each product page features a specific size guide. Since we curate styles from various designers, we also include 'Fit Tips' in the description to let you know if an item runs small, large, or true to size.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within 1 hour of placement, and we will do our best to accommodate changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.